Terms & Conditions

Generated GbR

Version date: 21 Dec 2025

Provider

Generated GbR
Schönblickstraße 5
72202 Nagold
Germany

Represented by: Daniel Hartmann & Georgios Dimitropoulos
VAT ID: DE456112229
E-Mail: info@generated-tshirt.com

Note on language: This English version is provided for convenience. In case of discrepancies, the German version prevails, unless mandatory consumer protection laws of your country of residence require otherwise.

§1 Scope and subject matter

  1. These Terms & Conditions apply to all purchases and uses of our services via our web shop between Generated GbR (“we”, “us”) and customers (“you”).
  2. Our offer is directed exclusively to consumers (B2C) within the meaning of German Civil Code (BGB) § 13. Orders placed by businesses/entrepreneurs (BGB § 14) are excluded.
  3. The contract may cover—individually or in combination:
    • Credits (digital service / usage or quota right) to generate designs/images in your account, and/or
    • Print-on-demand products (e.g. T-shirts) individually produced based on your design.

§2 Contract language, delivery area

  1. Contract languages are German and English. In the event of inconsistencies, the German version prevails, unless mandatory consumer laws of your country of residence require otherwise.
  2. We ship worldwide, unless otherwise stated during checkout. Delivery restrictions may apply depending on the destination country.

§3 Customer account

  1. A customer account is required for certain functions (e.g. credit management, design history).
  2. You must keep your login credentials confidential and notify us immediately of any misuse.
  3. We may temporarily restrict accounts or features if there are concrete indications of misuse, automated access, circumvention of technical safeguards, or legal violations.

§4 Conclusion of contract

  1. Product/service presentations in the shop do not constitute a binding offer but an invitation to submit an order.
  2. Credits: By completing checkout you submit a binding offer to purchase credits. The contract is concluded once payment is successful and credits are credited to your customer account.
  3. Print-on-demand goods: By completing checkout you submit a binding offer to purchase the goods. The contract is concluded upon our order confirmation or, at the latest, shipping confirmation.
  4. We may reject orders in individual cases, e.g. in case of suspected fraud or if a design/prompt cannot be processed for legal or technical reasons after reasonable review.

§5 Prices, VAT, shipping costs

  1. All prices are final prices in EUR and include statutory VAT where applicable.
  2. Shipping costs are shown separately during checkout.

§6 Payment (Stripe)

  1. Payment is processed via Stripe using the payment methods offered at checkout (e.g. PayPal, credit card, Klarna—subject to availability).
  2. The purchase price is due immediately. The charge is processed according to the terms of the selected payment method.
  3. In case of chargebacks/reversals, we may—where legally permissible—temporarily restrict the use of credits and pursue outstanding claims if no legitimate reason for the chargeback exists.

§7 Customs / import duties (shipments outside the EU)

  1. For deliveries outside the European Union, import duties, taxes, and other customs-related charges may apply once the shipment reaches the destination country. These charges must be borne by the customer. We have no control over the type or amount of such fees.
  2. For deliveries to third countries, the customer may be regarded as the importer of record and must comply with all laws and regulations of the destination country. Cross-border shipments may be opened and inspected by customs authorities.

§8 Credits (digital service)

  1. Provision: Credits are credited to your customer account after successful payment.
  2. Use: Credits allow you to initiate design/image generations within your customer account. The required number of credits is displayed before execution.
  3. Non-transferable / no cash value: Credits are non-transferable, not redeemable for cash, and can only be used within your account.
  4. No guarantee of specific results: AI/algorithmic outputs may vary. There is no entitlement to a particular result.
  5. Misuse: In case of misuse (e.g. automated access, circumvention of safeguards, unlawful content), we may temporarily restrict credits/features or access.

§9 Print-on-demand, service provider, acceptable deviations

  1. Our personalised textile products are produced individually after you place an order (“print-on-demand”).
  2. Production/fulfilment provider: Production and shipping are performed by a service provider commissioned by us, currently A61 Dropshipping Plattform. Your contractual partner remains Generated GbR at all times.
  3. Acceptable deviations: Minor production-related deviations may occur (e.g. slight colour differences between screen display and print, minor size/position tolerances, material or batch-related variations). Such reasonable deviations do not constitute a defect if the agreed characteristics are essentially maintained.

§10 Delivery, delivery time, partial deliveries

  1. Delivery is made to the shipping address you provide, worldwide where offered.
  2. Standard shipping only; no pickup.
  3. Delivery time: Delivery generally takes 3–8 days. For deliveries outside the EU, delays may occur in particular due to customs clearance, local carriers, and logistical factors.
  4. Partial deliveries are only made by individual agreement.
  5. The risk of accidental loss or deterioration passes to you only upon handover of the goods.

§11 Retention of title

The delivered goods remain our property until full payment has been made.

§12 Cancellation of orders

  1. For personalised print-on-demand products, cancellation is only possible as long as production has not started.
  2. Once production has started, cancellation is generally excluded; statutory rights (e.g. in case of defects) remain unaffected.

§13 Right of withdrawal (cancellation rights)

(1) No right of withdrawal for personalised goods

Our print-on-demand goods are manufactured individually according to your specifications. Therefore, as a rule, there is no right of withdrawal for such contracts where the legal requirements for personalised goods apply. Statutory warranty rights remain unaffected.

(2) Credits / digital service – expiry upon immediate performance

A statutory right of withdrawal may exist for the purchase of credits. However, if you request that we begin performance before the withdrawal period expires (e.g. immediate crediting/immediate usability), your right of withdrawal expires only if, during checkout, you

§14 User content, third-party rights, usage rights, indemnification

  1. You are responsible for ensuring that prompts/uploads/designs do not violate laws or third-party rights (in particular copyright, trademark, or personality rights).
  2. No guarantee of rights clearance/uniqueness: We do not guarantee that generated designs are free of third-party rights or unique, or that they do not resemble existing works/designs.
  3. Usage rights in generated designs/outputs: To the extent rights arise in designs/outputs generated within your account, we grant you a simple, non-transferable right of use limited to using them for print-on-demand products ordered via our shop, unless expressly agreed otherwise. No exclusivity is granted.
  4. You grant us the rights necessary to perform the contract, in particular to store and reproduce designs and to transmit them to A61 Dropshipping Plattform solely for production, quality assurance, and shipping fulfilment.
  5. You shall indemnify us against justified third-party claims asserted due to an infringement of rights for which you are responsible, and you shall support us in the legal defence.

§15 Warranty / complaints

  1. Statutory warranty rights apply.
  2. Complaints (e.g. damaged goods, production defects) should be sent to info@generated-tshirt.com stating the order number and a description of the issue.
  3. Cooperation / photos: For efficient review we will generally request meaningful photos/information. Without cooperation, processing may be delayed.
  4. Returns: A return shipment is often not necessary. We reserve the right to request a return in individual cases if required and reasonable for examination and processing.
  5. In case of justified defects, we will provide subsequent performance (replacement/reproduction). Otherwise, statutory rights apply (e.g. price reduction, rescission where applicable).

§16 Liability

  1. We are liable without limitation in cases of intent and gross negligence, as well as for injury to life, body, or health.
  2. In cases of slight negligence, we are liable only for breach of essential contractual obligations (cardinal duties); in such cases liability is limited to foreseeable, typical damage.
  3. The above liability rules also apply in favour of our legal representatives and vicarious agents.
  4. We assume no responsibility for content created/entered by customers as part of use (e.g. prompts, designs); responsibility lies with the customer to the extent permitted by law.
  5. We are entitled to review customer-created content for potential legal violations and, if there are indications of violations, to block/remove such content in whole or in part.
  6. Liability under mandatory statutory provisions (e.g. the Product Liability Act) remains unaffected.

§17 Data protection

We process personal data for contract performance (e.g. payment, production/shipping) and use service providers (e.g. payment provider, fulfilment/printing provider). Details are set out in our Privacy Policy.

§18 Support / communication

Support is provided exclusively via email at info@generated-tshirt.com. No response times are guaranteed.

§19 Alternative dispute resolution

We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.

§20 Final provisions

  1. German law applies. For consumers, this applies only insofar as it does not deprive you of mandatory consumer protection provisions of the country in which you have your habitual residence.
  2. German law applies. For consumers, this applies only insofar as it does not deprive you of mandatory consumer protection provisions of the country in which you have your habitual residence.